help • 1 SWITCHBOARD • Logging in or out of queues
1.2 Logging in or out of queues
You can log in or out of queues via the Enreach Contact desktop client or via the SWITCHBOARD interface.
To log in or out at queues over SWITCHBOARD
1 On the SWITCHBOARD user interface, click on .
*The Queue Selection opens.
2 Select the respective queue to which you want to log in or log out by dragging the respective slider to the right (logged in) or left (logged out).
*You are logged in or off at the respective queue.
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Signaling of calls in a queue is done according to the configuration set for this queue. For further information see the Managed Voice 3 documentation.