help • 4 User interface • Dashboard • Reachability
4.1.4 Reachability
In the Reachability area, specify which device is to be used for incoming calls. You can also log in and log off at queues and configure and activate call forwarding.
Device selection for incoming calls
If you do not want to use your default REACH settings for the devices used for incoming calls, you can override the settings in the Enreach Contact app.
This option overwrites your REACH settings.
* 
Your standard REACH profile is managed by your administrator in Operator.
 
To select a device for incoming calls
Depending on the setting, you can select different devices for incoming calls. The following options are available:
*Mobile
*Desktop
*Desk Phone
* 
For more information on selecting the device options and the possible scenarios, see 9 Connection mode.
 
1 Activate Devices for incoming calls.
2 Tap on the device or devices that you want to select for incoming calls.
*Your REACH settings will be overwritten and incoming calls will be signalled on the selected device(s).