Defining the number of callers for automatic call delivery (quantity criterion)
You can define the minimum number of callers that must be waiting in a queue until queue calls are forwarded to your internal number.
How to define the number of callers for automatic call delivery (quantity criterion)
The list of your queues appears.
2 Click on the settings symbol 
in the line of the appropriate queue.
in the line of the appropriate queue. Your criteria are displayed.
3 Click on the settings symbol in the line of your current quantity criterion.
in the line of your current quantity criterion.
No active quantity criterion = Independent of the number of callers the next queue call is forwarded to your internal numberAt least n waiting = The next queue call is forwarded to your internal number when the defined number of callers has been reachedLast modified date: 12.12.2019