You can define the minimum number of callers that must be waiting in a queue until queue calls are forwarded to your internal number.
How to define the number of callers for automatic call delivery (quantity criterion)
1 Click on the “Criteria" tab.
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The list of your queues appears.
2 Click on the settings symbol
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in the line of the appropriate queue.
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Your criteria are displayed.
3 Click on the settings symbol
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in the line of your current quantity criterion.
4 Activate the checkbox in the line of the appropriate setting.
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No active quantity criterion = Independent of the number of callers the next queue call is forwarded to your internal number
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At least n waiting = The next queue call is forwarded to your internal number when the defined number of callers has been reached
5 Click on any tab to leave the selection view.