help Configuring VisualGroups › Further configuring › Privacy settings
Privacy settings
You can define in the web portal when data protection relevant data is to be deleted.
1 Select “Administration | Settings | Retention” in the main menu of the web portal.
*The page for requesting reports will be shown.
2 You can set the storage duration in days for the following settings:
Name
Description
Caller information
(Default 7 days)
Information of the queue caller:
*Caller number
*Caller name
*Date and time
Mail information
(Default 7 days)
Information regarding the email based dispatch of PDF reports:
*Mail addresses for reporting.
*Date and time
User
information
(Default 62 days)
Information of the queue users:
*Swyx usernames
*Call statistics
*Date and time
3 Click on "Save”.
*The settings are now saved and will be applied automatically.
Last modified date: 12.12.2019