4.16 Enable Voice Message Transcription
Voice message transcription is the conversion of incoming voice messages for users and user groups into text.
The user can view the text version of this voice message in his SwyxIt! Call journal or in the e-mail.
Required licensing
The function must be activated as part of online licensing (
swyx Flex only) and on
SwyxON UC Tenants for users and groups.
Users with the feature profiles
Premium or
Professional can use voice message transcriptions without restrictions.
Number of groups to which the voice message transcription can be assigned must be licensed.
|
If you are not on a UC Tenant, do not use Swyx Flex licensing, have not licensed Premium/Professional feature profiles or have not licensed voice message transcription for any of your groups, the settings for voice message transcription will not be displayed.
|
Enabling
Enabling options for users
Voice message transcription can be
enabled by default on SwyxServer.
Or
You leave the voice message transcription
disabled by default and only activate it for the desired users with the Premium or Professional function profile, see
10 Click on Voice Box..
This option is active by default during a new installation or update.
Enabling for groups
The number of groups for which voice message transcription has been activated must not exceed the number of available licences (Group Voice Message Transcription).
To activate voice message transcription on the server
1 Select General settings | System | Voice Box in the menu.
2 Select one of the options Enabled by default or Disabled by default.
3 Activate the Enable voice message transcription checkbox.
Voice message transcription is enabled on the server and can be changed for individual users and groups.