The Global Configuration of SwyxServer Configuring SwyxServer global settings The “Call Detail Records” Tab (CDR)
 
The “Call Detail Records” Tab (CDR)
SwyxWare allows you to record information concerning connected calls, so-called “Call Detail Records”, in a text file.
When you activate "Call Details Record in Text File" you will activate the recording of this data in a text file.
Here, you define the file and the directory where SwyxServer will save the Call Detail Records. If necessary, you can limit the file size (100 – 32000 Kbyte). If the maximum file size is exceeded, a new file with the same name plus a counter will be created and filled.
Call details records can also be saved in a database. To do this, activate "Call Detail Records in Database" and enter the database connection sequence. You can use "Test Connection" to test the connection to the database.
If you do not wish to maintain a record, activate "No Call Detail Records".
For detailed information regarding the format of this file please refer to Call Detail Records (CDR).
External numbers
Specify the format in which external numbers are stored in the file. You have the following options:
*Save entire number
The entire external number is saved in the call detail records.
*Hide digits
You have the option of only storing external numbers in part by replacing some of the digits with 'X'. Specify how many digits (from the end) are to be replaced.
*Replace number with 'XXX'
The entire external number is replaced with 'XXX'. In this case you will not be able to see anymore whether the call was, e.g. an international or a local call.
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When recording individual connection information, please note it is especially essential to observe the relevant statutory provisions relating to data protection when differentiating between private and business calls (see Private and business calls).
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It is not possible to hide those numbers only which were dialed using the public line access. In this case, apply digit replacement for all calls.