help | 9 Starting and receiving phone calls | Managing two active calls
9.3 Managing two active calls
If you add a call or receive another call during a call, you can switch between the two parties, or merge both calls into one.
To add a second call 
1 During an active call, click .
*A pop-up window opens with the following options:
*New call
*Transfer
*Consult
2 Click on New call.
3 Enter the phone number of the desired call partner via the keypad or by clicking on the number field and click on .
*The active call is put on hold and you will be connected to the desired call partner.
or
1 During an active call, click to minimize the call.
*The call has been minimized but is still active, see also To put a call on hold.
* 
Held or minimized calls are displayed at the bottom left of the navigation bar.
 
2 Start a second call from the contact list or the recent list.
*You are connected to the subscriber and can have two active conversations.
To manage multiple parallel and minimized calls 
You can switch between multiple active calls.
* 
Held or minimized calls are displayed at the bottom left of the navigation bar.
 
1 Click on the respective icon of the call partner to manage the call.
2 Click to access the call options.
*The pop-up window with the call options appears.
To merge two active calls 
You can merge two active calls into a conference.
1 During an active call, click .
*A pop-up window opens with the following options:
*Transfer
*Merge
2 Click on Merge.
*The calls are merged and the word Conference appears next to the call duration above the names of the participants on the pop-up window.