5.1 Summary of the SwyxServer Installation
The following actions must be carried out in order to successfully install SwyxWare in your company. You will find references to the detailed step-by-step instructions for every step.
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Preparation
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1
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Hardware
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Make certain that the necessary hardware conditions have been fulfilled
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2
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Software
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Check whether you have the necessary software, e.g. Windows Server, Firewall or virus scanners.
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3
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Network
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Check your network in order to guarantee interference-free transmission.
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4
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Installation of the ISDN Cards
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For access to the public ISDN (SwyxGate), install the necessary ISDN cards. See 15.2 Installation of the ISDN Cards.
You will find the necessary test programs in App. E: Tools & Traces.
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5
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Voice Box
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For the Voice Box functionality, you need an optional SMTP-capable mail server. SwyxServer Sends the voice messages via this to the users.
When installing SwyxWare you will need the name of the mail server, e.g. mail.company.com.
See Mail server.
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After the installation of SwyxServer (step 7) the configuration wizard starts automatically.
Go through all the steps of the Configuration Wizard.
Go through all the steps of the Configuration Wizard.
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Software Installation
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6
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Database
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Install the database for user administration, along with the necessary software .Net Framework. See 5.3.4 Install Microsoft SQL Database.
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7
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Installation of SwyxServer
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You must license SwyxWare.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For information on Online Licensing, see 2 Online Licensing.
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8
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Installation of the SwyxWare Administration
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Then install SwyxWare Administration to configure SwyxServer.
You can also install the SwyxWare Administration on another computer, see 5.7.1 Installation of a SwyxWare component on an additional computer.
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9
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Installation of Swyx Control Center
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Then install Swyx Control Center to configure SwyxServer.
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10
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Installation of Swyx Visual Groups
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Then install Swyx Visual Groups.
The current documentation for SwyxVisualGroups can be found at:
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Configuration
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11
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Licensing
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You must license SwyxWare.
For licensing with a license key, have the license certificate ready that you received as a PDF file.
For online licensing, make sure that an SwyxWare instance has been created in the operator.
For information on Online Licensing, see 2 Online Licensing.
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12
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Number plan
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Plan the topology of SwyxWare before installation, and design a number plan (e.g. for company headquarters and branches).
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13
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Configuration of SwyxServer
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For details of how to change SwyxServer settings after installation, please refer to 7 Configuration of SwyxServer.
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14
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Create users and groups
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For details of how to set up new users and groups after installation, please refer to 7.5 Configuring SwyxServer settings.
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15
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Scripts
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When carrying out the first configuration, adapt the scripts to the conditions in the company.
See 22 Scripts.
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16
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Setting up connections
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Creating External Connections
 ISDNSet up the access to the public telephone network (PSTN).
See 15 ISDN connections.
SIP TrunkYou need to have the access data for the relevant SIP provider. See 16 SIP Links.
Further connection options: |
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Installation of Clients
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17
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Install a Desktop Client and SwyxPhone
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Install the telephony client or telephones of the SwyxPhone family on the workstation computers.
See 20 Connection of SwyxPhone and SwyxIt! and the SwyxIt! Classic documentation.
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Do not under any circumstances change the name of the server computer after installing SwyxWare.
Extensions
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Subsystem configuration
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You can now
integrate a sub-telecommunication system.operate SwyxWare as a sub-telecommunication system. |
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SwyxDECT 500
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Integrate a DECT system SwyxDECT 500.
See SwyxDECT 500.
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SwyxDECT 800
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Integrate a DECT system SwyxDECT 800. See SwyxDECT 800.
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General information
Update the operating system and save the database at regular intervals.
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Backup copy
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We recommend making backup copies on a regular basis.
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Updating
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You will find information on the updating of SwyxWare via the link on the start page of the SwyxWare Administration, or on the website:
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Updates from Microsoft
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Install on a regular basis the security updates recommended by Microsoft:
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Knowledge base
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Further information on special installation scenarios as well as tips & tricks for the optimal use of your SwyxWare can be found in the support database (Help Center).
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