• 2 Call Routing • Rule Wizard • Time of Call
2.4.3 Time of Call
In the window "Rule Wizard-Time of Call" () you can define additional conditions.
All possible times are listed under “This rule shall apply at this time…”. A rule can be applied to different times. Conditions which have already been selected are shown with a check mark.
Condition with Parameters
If a condition requires additional information (for example, a day of the week or a time of day), then the information required is underlined in the condition. You will see the exact value, which is shown underlined, under “This rule will be used…”.
When a condition is newly selected, a window, which requests the value, will automatically appear. To change an entry in a condition which has already been selected, click on the underlined value in the rule description.
You can select from the following supported conditions in regards to the time of the call:
*At any time
*On weekends
*During the week (Monday to Friday)
*On specific days of the week
You can activate the day(s) of the week you want in the “Add Weekday(s)” dialog.
*Within a specified time period and
*Outside a specified time period
You can define the time period you want in the “Time Period” dialog.
This is how you define the conditions for the times in a rule
1 Activate the checkbox of the condition you want under “This rule shall apply at this time…”.
A check mark will appear in front of the selected call time.
2 If a parameter is underlined in a condition, more detailed information is required. In this case, an additional window will automatically appear.
Enter the appropriate value and click “OK” to close the window.
3 Repeat steps (1) and (2) until you have selected all of the times.
4 If you wish to remove your selection of a point in time, just deactivate the corresponding checkbox.
The check mark will be removed.
5 Click on ”Next>”.
The window “Rule Wizard - Exception” appears.