Introduction 〉 About this Documentation 〉 Conventions for the Descriptions
 
Conventions for the Descriptions
Operating Steps
In this documentation, click always means: You click the left mouse button once.
Double-click: You quickly click twice with the left mouse button.
If the right mouse button is required for an operating step, it will be indicated explicitly in the text.
“Click with the right mouse button...”
Menu Operation
Instructions which refer to the selection of certain menu entries will be presented as follows:
"Lists | Phonebook..."
refers to the menu item "Phonebook…", which you will find in the "Lists" menu.
The context menu for an element opens when you click with the right mouse button on the element.
Special design elements
* 
This symbol indicates safety advice: ignoring the advice can lead to material damage or loss of data.
* 
This represents an advice which should be observed in order to avoid possible license infringements, misunderstandings, malfunctions and delays in software operation.
* 
This indicates information which should not be skipped.
* 
This highlights handy tips, which could be helpful for running the software.
These are instructions,
...which prompt the user to perform an action that can also be performed in several steps (1., 2. etc.).
 
The Layout and Organization of this Documentation
*Chapter - Basic technical concepts of SwyxWare
*Chapter - Hardware, software, and network requirements, in addition to the license conditions
*Chapter - Installation or update of SwyxServer
*Chapter - Administration of SwyxServer, Configuration of server properties
*Chapter - Location is a user and trunk group property, which groups together site-dependent parameters.
*Chapter - Several User Rights are combined to Profiles
*Chapter - A flexible number concept, which supports distributed locations
*Chapter - How are users created and configured?
*Chapter - Creation and configuration of Groups
*Chapter - Trunks and trunk groups as connections from a SwyxWare installation to the outside world
*Chapter - Where do calls go if they can't be assigned within a SwyxServer?
*Chapter - Installation of ISDN cards for the connection to the public telephone network or an old telephone system, and setting up of the corresponding ISDN trunks and trunk groups
*Chapter - Setting up and operating SIP trunks for the connection of the telephone system to VoIP and Internet telephony service providers
*Chapter - Setting up and operating SwyxLinks to connect SwyxServers via IP links.
*Chapter - Setting up and operating ENUM trunks for the connection of the phone system to the ENUM number resolution service
*Chapter - SIP gateway trunks to connect further gateways, e.g. smaller branches that have their own local telephone connection with SwyxConnect
*Chapter - Requirements and configuration of SwyxServer for the operation of SwyxIt! and SwyxPhone
*Chapter - Encryption of call data with SRTP
*Chapter - Swyx scripting for extended call routing; Explanation of special scripts such as "Standard Voicemail" or "AutoAttendant"
*Chapter - Installation of a second SwyxServer in order to guarantee improved availability of the phone system
*Chapter - Option Pack SwyxFax to send and receive faxes from every workstation.
*Chapter - Use mobile phones as internal device
*Chapter - Configure a CTI pairing to the number of an external phone
*Chapter - Configuration of SwyxWare for cross-network connections
*Appendix  - SwyxWare allows you to record information concerning connected calls, so-called “Call Detail Records”, in a text file.
*Appendix  - SwyxConnect 6000
*Appendix  - Connecting and operating "IP terminal adapters" for the operation of fax machines on the SwyxWare IP network.
*Appendix  - Configuration settings of SwyxWare in scenarios with other telecommunication systems
*Appendix  - Formats of Voicemail files
*Appendix  - Tools to support the analysis of installation problems
*Appendix  - SwyxWare integration into a Lotus Notes environment
*Appendix  - SwyxPLUS: ESTOS and DATEV integration
*Appendix  - Operation of a DECT-IP-PBX with SwyxWare
*Appendix  - Operation of a SwyxDECT 500 with SwyxWare
*Appendix  - Administrators can use statistical values to quantify the availability of SwyxWare via SNMP (Simple Network Management Protocol).
*Appendix  - In this appendix you will find information on the different devices (Handsets and Headsets), which are suitable for use with SwyxIt!.
*Appendix  - Swyx WebAccess is the platform for mobile and web applications from Swyx.
*Appendix  - This chapter describes the configuration options for the ISDN drivers.
*Appendix  - International codes and approvals for the implemented ISDN- or analogue Gateway boards
*Appendix  - This appendix contains a list of technical terms used in this documentation including their explanations.