Enreach Contact App for Microsoft Teams User manual
New Functions
1 Introduction
2 Installation
Uploading the Enreach Contact App for Microsoft Teams
Automatic distribution of the Enreach Contact App for Microsoft Teams
Company-wide distribution
Distribution to groups
Deleting the Enreach Contact App for Microsoft Teams
3 User Interface
Home
Contacts
Calls
Qboard
4 Enreach Contact App for Microsoft Teams options
Telephoning
Options during an incoming call
Options during an active call
Voicemail
Profile
5 Shomi - Your Personal Assistant
Record and Analyse calls
Call analysis
Record a meeting
Using Shomi via Feature Codes
Start Shomi call-analysis automatically via Reach
Transcripts and Summaries
Chat with Shomi
Ask questions about a specific call
Ask questions across recorded calls
Learn about Shomi’s features
Deleting conversation data
Data Protection & AI Model Usage
6 Settings
General
Forwarding
My Caller ID
Integrations
REACH
Queues
Shomi
About
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