• 2 Call Routing • Parameters of the Actions
2.6 Parameters of the Actions
A sequence of actions is set for each rule contained in the rule book. This sequence of actions is executed when a rule applies. This sequence of actions consists of actions and, if necessary, sequences of actions which, in turn, also contain actions.
If you would like to use an action within a sequence of actions, you must define your parameters.
The following actions are available: