• 1 Introduction
• 2 Installing and Logging into Contact Connect
• 3 Interface
• 4 Configuring the CRM integration
  • Linking preconfigured applications
  • Linking custom applications
  • Configuring notifications
  • Configuring CRM
    • Configuring location information
    • Configuring client call notification
    • Configuring actions
    • Configuring synchronization information