Voice messages can be recorded for you, see 9.1 Recording, Listening to and Editing Voice messages. You can then listen to your messages directly or by Remote Inquiry later (9.4 Remote inquiry).

SwyxIt! Classicoffers you several options for changing the volume (10.2 Speaker and Microphone) and for using terminal equipment such as hand- and headsets (10.3 Audio-Modes).

Automatic Redial redials a desired number (10.8.2 Automatic Redial).

You can edit the phone number before it is dialed (5.2 Calling a Subscriber).

SwyxIt! Classic can operate a telephone, i.e. you use the functionality of SwyxIt! Classic and speak via a telephone. If your PC is switched off, you will still have access to all functions of the phone (17 Phone Control via PC with SwyxCTI and SwyxCTI+).

SwyxIt! Classic enables you to develop complex call handling using these two components.

See also help.enreach.com/cpe/14.00/CRM/Swyx/en-US/.

The Collaboration functions mean that, during a call, you can show your conversation partner your screen contents and, if necessary, even give him access to your computer (10.14 Collaboration by mouse click).

You can call another internal subscriber and speak to him directly with no need for him to lift the handset.

See also 10.9 Speed Dial and Status Signaling.

From within SwyxIt! Classic, you can use the „Functions“ Menu to start sending a fax with only one click. This will launch SwyxFax Client, and opens the dialog for sending a quickfax.

See also help.enreach.com/cpe/14.00/FaxClient/Swyx/en-US/index.html#context/help/send_fax_$.

You can even listen to your voice messages from another phone (9.4 Remote inquiry).

Several subscribers can be combined as a group and be reached with a group call (1.2 Group).
Incoming calls are displayed for all members and can be picked up by any member (5.3 Answering a call).

SwyxIt! Classic provides seamless integration into Outlook and Lotus/IBM/HCL Notes, so that you can e.g. use Outlook contacts or calendar information (14 Microsoft Outlook – Telephoning with SwyxIt! Classic or 15 Lotus/IBM/HCL Notes - Telephoning with SwyxIt! Classic).

Conference is used to carry on a conversation with several subscribers at the same time (10.21 Conference).

SwyxIt! Classic offers you several options for adjusting the volume, see 10.2 Speaker and Microphone.

Line buttons symbolize virtual lines – with a mouse click you can switch between individual lines or subscribers, connect subscribers, etc. You can assign different numbers to line buttons and define a wrap up time for each line (6.2 Functions of the Line Button).

Call Swap allows you to switch between different callers (6.1.4 Switch between Lines).

You can record calls and listen to the recording later and, if necessary, send it as an e-mail (10.15 Conversation recording).

Post dialable digits are transmitted with DTMF after the dialed number itself, as soon as a connection is established. You can use this to control certain scripting commands with DTMF. See also 10.10 Using DTMF Signals as Post Dialable Digits.

Freely configurable Speed Dial buttons enable you to easily select frequently called communication partners (10.9 Speed Dial and Status Signaling).

If a project code is entered before the number (e.g. booking number, cost center), the next conversation can be allocated to a project by the administrator (10.16 Project Codes).

You can call another subscriber during a call and the original connection will not be disconnected (6.1.3 Hold).

The Callback Request function allows you to signal a subscriber you have not been able to reach: “Please call back!”, see 10.17 Callback request.

Call intrusion allows you to intrude on calls of another user, see 10.17 Callback request.

The call journal offers you an overview of your calls, callback requests and recordings (10.7 Call journal).

On a workstation where many calls are forwarded simultaneously (e.g. operator, call center) it can be useful to recognize directly which lines were already subject to connection attempts. SwyxIt! Classic offers the option of creating the history of a call (e.g. connection attempts) on the interface (10.18 Call History).

It is possible to hide your own telephone number when placing a call. Then the person you are calling cannot see where the incoming call is coming from based on your telephone number (10.5 Hide number).

Call signaling informs other subscribers that you have received a call. You can pick up a signaled call (10.13 Call Signaling and Pickup and 5.3 Answering a call).

The Forwarding function to another number (or Voice Box) is used to define whether you want to forward incoming calls and, if so, to which number they should be forwarded to. You can define immediate or delayed call forwarding for all calls. If you are already making a call, you can activate the "Call Forwarding If Busy" option.

In addition to being able to forward to a given number, you can also forward calls to your Standard Voice Box, see 8 Forwarding. Call Forwarding Unconditional can also be configured remotely (9.4.1 Changing Forwarding Unconditional by Remote Inquiry).

You can also change Call Forwarding Unconditional remotely from within Remote Inquiry (9.4.1 Changing Forwarding Unconditional by Remote Inquiry).

SwyxIt! Classic, with its Skin concept, provides you with the option of individually designing the interface (18 The Use of Skins).

Status information allows you to signal your current SwyxIt! Classic status and user picture, as well as your status text to other subscribers (see 10.9.3 Status Signaling and5.10 Making use of Extended Status Information (Rich Presence)).

In SwyxIt! Classic, you can enter the name of a subscriber you want to call directly in the input field. This input starts a search function which tries to assign a number (10.6 Search function in input field).

With Swyx Meeting you can start your online meeting directly from your browser without having to download any additional software. Further information on Swyx Meeting can be found at help.enreach.com/meeting/1.00/web/Swyx/en-US/.

With Swyx Messenger, a new extended instant messaging function is available in SwyxIt! Classic. You can communicate with your contacts via text messages in individual and group chats.

See 11 Swyx Messenger.

With Swyx VisualContacts you have access to contact data from different data sets (16.3 Use of Swyx VisualContacts).

This option allows the exchange of contact and call data via DATEV. DATEV contacts can be called via SwyxIt! Classic (16.6 Use of Swyx Connector for DATEV).

The properties of Speed Dials and Shortcuts can be imported or exported, see 10.12 Importing and Exporting Speed Dials and Shortcuts.

You can store numbers in the phonebook, and dial them directly from it (7 The Phonebook). You can use a Personal Phonebook for your own phone numbers, and a central Global Phonebook with numbers that are available to all users.

You can transfer a call to another subscriber (6.1.5 Call Transfer).

You can forward calls without making an Inquiry Call first (5.8 Transfering a call without Inquiry).

Shortcuts help you to quickly execute frequently used programs, e.g. a link to a frequently used website (10.11 Shortcuts - Call Application or Internet address with SwyxIt! Classic).

The video functionality enables you to use SwyxIt! Classic with a webcam. Your call partner can then see you during a phone call. See 10.23 Video.

You can dial directly from any Microsoft Windows application (10.20 Dial from Any Application).

Redial lets you dial the last dialed numbers once again (10.8 Redial).

You can, e.g., disable further calls during a phone conversation. These additional calls are then directly forwarded to your standard Voice Box, see 10.4 Disabling Secondary Call.