• 1 Introduction
• 2 Login and Logout
  • Register
  • Log in
  • Log in with other accounts
    • More options on the login page
  • Log out
• 3 User interface
  • Title bar
    • Title bar
    • Menu bar
    • Main area
  • Profile
    • Status
    • Settings
    • Security
    • Notifications
      • Push notifications in the browser
      • Notifications settings
  • Notifications panel
  • Environments
    • Bots
    • Settings
    • Access requests
  • User
    • Search users
      • Search users
    • Inviting users
    • Overview of the roles
    • Managing users
  • Audit Log
• 4 Bots
  • Creating bots
  • Settings
    • Identity settings
    • Opening hours
    • Tags
    • Auto responses
    • View and reset changes
  • Channels
    • Web widget
    • WhatsApp
    • Microsoft Teams
  • Contacts
    • Contact details
  • Managing bots
• 5 Channels
  • Web widget
    • Adding a web widget
    • Configuring and verifying the web widget
  • WhatsApp
    • Requirements
      • Facebook Business Account
      • Registration on 360dialog
    • Adding a WhatsApp channel
      • Adding a WhatsApp channel manually
      • Adding a WhatsApp channel automatically
    • Templates
  • Microsoft Teams
    • Adding a Microsoft Teams channel
    • Using the Microsoft Teams Channel
      • Closing a conversation
• 6 Using Studio Inbox
  • Folder overview
  • Assigning conversation
    • Assign to me
    • Assign to another person
  • Joining and leaving a conversation
  • Sending messages
    • Team chat
    • Canned responses
  • Watching a conversation
  • Closing a conversation
  • Further options in the Inbox
    • Sort conversations
    • Download transcript
  • Notes
    • Creating notes
    • Managing notes